Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07123
VM0007123Goldmember7123@example.test · +601110007123 · Preferred outlet: OPLUMO Outlet 1
WeekendApp User
Consent Status
Opted In
Points Balance
4,157
Current loyalty balance
Lifetime Spend
RM 5,197
Across 41 visits
Total Visits
41
Since 2024-10-07
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,157 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 1
Outlet purchase
2026-09-15 · Member activity · RM 81.75
App session
2026-09-03 · OPLUMO Outlet 1
Points credited
2026-08-22 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 1
Outlet purchase
2026-07-29 · Member activity · RM 103.55
Points credited
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 114.45