Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07120
VM0007120Membermember7120@example.test · +601110007120 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
388
Current loyalty balance
Lifetime Spend
RM 486
Across 15 visits
Total Visits
15
Since 2025-09-06
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
388 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 15
Outlet purchase
2026-05-04 · Member activity · RM 24.75
App session
2026-04-22 · OPLUMO Outlet 15
Points credited
2026-04-10 · Member activity · RM 28.05
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 15
Outlet purchase
2026-03-17 · Member activity · RM 31.35
Points credited
2026-03-05 · OPLUMO Outlet 15
Outlet purchase
2026-02-21 · Member activity · RM 34.65