Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07118
VM0007118Silvermember7118@example.test · +601110007118 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
2,332
Current loyalty balance
Lifetime Spend
RM 2,916
Across 16 visits
Total Visits
16
Since 2026-01-08
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,332 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 13
Outlet purchase
2026-09-23 · Member activity · RM 120.75
App session
2026-09-11 · OPLUMO Outlet 13
Points credited
2026-08-30 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 13
Outlet purchase
2026-08-06 · Member activity · RM 152.95
Points credited
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 169.05