Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07117
VM0007117Membermember7117@example.test · +601110007117 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
608
Current loyalty balance
Lifetime Spend
RM 761
Across 7 visits
Total Visits
7
Since 2026-03-21
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
94d
2026-07-07
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
608 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 12
Outlet purchase
2026-06-25 · Member activity · RM 86.25
App session
2026-06-13 · OPLUMO Outlet 12
Points credited
2026-06-01 · Member activity · RM 97.75
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 12
Outlet purchase
2026-05-08 · Member activity · RM 109.25
Points credited
2026-04-26 · OPLUMO Outlet 12
Outlet purchase
2026-04-14 · Member activity · RM 120.75