Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07113
VM0007113Silvermember7113@example.test · +601110007113 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,498
Current loyalty balance
Lifetime Spend
RM 1,873
Across 35 visits
Total Visits
35
Since 2025-01-04
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,498 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 8
Outlet purchase
2026-08-27 · Member activity · RM 32.25
App session
2026-08-15 · OPLUMO Outlet 8
Points credited
2026-08-03 · Member activity · RM 36.55
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 8
Outlet purchase
2026-07-10 · Member activity · RM 40.85
Points credited
2026-06-28 · OPLUMO Outlet 8
Outlet purchase
2026-06-16 · Member activity · RM 45.15