Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07110
VM0007110Silvermember7110@example.test · +601110007110 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,717
Current loyalty balance
Lifetime Spend
RM 2,147
Across 26 visits
Total Visits
26
Since 2025-01-29
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,717 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 5
Outlet purchase
2026-04-12 · Member activity · RM 63.00
App session
2026-03-31 · OPLUMO Outlet 5
Points credited
2026-03-19 · Member activity · RM 71.40
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 5
Outlet purchase
2026-02-23 · Member activity · RM 79.80
Points credited
2026-02-11 · OPLUMO Outlet 5
Outlet purchase
2026-01-30 · Member activity · RM 88.20