Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07105
VM0007105Silvermember7105@example.test · +601110007105 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,051
Current loyalty balance
Lifetime Spend
RM 1,314
Across 41 visits
Total Visits
41
Since 2024-10-09
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,051 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 17
Outlet purchase
2026-09-17 · Member activity · RM 23.25
App session
2026-09-05 · OPLUMO Outlet 17
Points credited
2026-08-24 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 17
Outlet purchase
2026-07-31 · Member activity · RM 29.45
Points credited
2026-07-19 · OPLUMO Outlet 17
Outlet purchase
2026-07-07 · Member activity · RM 32.55