Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07092
VM0007092Goldmember7092@example.test · +601110007092 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,883
Current loyalty balance
Lifetime Spend
RM 4,855
Across 36 visits
Total Visits
36
Since 2024-09-27
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,883 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 122.25
App session
2026-05-26 · OPLUMO Outlet 4
Points credited
2026-05-14 · Member activity · RM 138.55
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 4
Outlet purchase
2026-04-20 · Member activity · RM 154.85
Points credited
2026-04-08 · OPLUMO Outlet 4
Outlet purchase
2026-03-27 · Member activity · RM 171.15