Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07090
VM0007090Membermember7090@example.test · +601110007090 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
419
Current loyalty balance
Lifetime Spend
RM 525
Across 26 visits
Total Visits
26
Since 2025-02-04
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
419 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 2
Outlet purchase
2026-04-18 · Member activity · RM 19.50
App session
2026-04-06 · OPLUMO Outlet 2
Points credited
2026-03-25 · Member activity · RM 22.10
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 2
Outlet purchase
2026-03-01 · Member activity · RM 24.70
Points credited
2026-02-17 · OPLUMO Outlet 2
Outlet purchase
2026-02-05 · Member activity · RM 27.30