Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07084
VM0007084Membermember7084@example.test · +601110007084 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
290
Current loyalty balance
Lifetime Spend
RM 363
Across 12 visits
Total Visits
12
Since 2026-03-01
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
290 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 13
Outlet purchase
2026-09-03 · Member activity · RM 20.25
App session
2026-08-22 · OPLUMO Outlet 13
Points credited
2026-08-10 · Member activity · RM 22.95
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 13
Outlet purchase
2026-07-17 · Member activity · RM 25.65
Points credited
2026-07-05 · OPLUMO Outlet 13
Outlet purchase
2026-06-23 · Member activity · RM 28.35