Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07083
VM0007083Silvermember7083@example.test · +601110007083 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
1,779
Current loyalty balance
Lifetime Spend
RM 2,224
Across 11 visits
Total Visits
11
Since 2026-04-05
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,779 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 12
Outlet purchase
2026-09-20 · Member activity · RM 126.75
App session
2026-09-08 · OPLUMO Outlet 12
Points credited
2026-08-27 · Member activity · RM 143.65
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 12
Outlet purchase
2026-08-03 · Member activity · RM 160.55
Points credited
2026-07-22 · OPLUMO Outlet 12
Outlet purchase
2026-07-10 · Member activity · RM 177.45