Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07080
VM0007080Goldmember7080@example.test · +601110007080 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
2,445
Current loyalty balance
Lifetime Spend
RM 3,057
Across 27 visits
Total Visits
27
Since 2025-02-11
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,445 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 9
Outlet purchase
2026-05-13 · Member activity · RM 72.00
App session
2026-05-01 · OPLUMO Outlet 9
Points credited
2026-04-19 · Member activity · RM 81.60
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 9
Outlet purchase
2026-03-26 · Member activity · RM 91.20
Points credited
2026-03-14 · OPLUMO Outlet 9
Outlet purchase
2026-03-02 · Member activity · RM 100.80