Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07077
VM0007077Silvermember7077@example.test · +601110007077 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,111
Current loyalty balance
Lifetime Spend
RM 1,390
Across 45 visits
Total Visits
45
Since 2024-04-29
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,111 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 6
Outlet purchase
2026-06-18 · Member activity · RM 24.00
App session
2026-06-06 · OPLUMO Outlet 6
Points credited
2026-05-25 · Member activity · RM 27.20
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 6
Outlet purchase
2026-05-01 · Member activity · RM 30.40
Points credited
2026-04-19 · OPLUMO Outlet 6
Outlet purchase
2026-04-07 · Member activity · RM 33.60