Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07060
VM0007060Goldmember7060@example.test · +601110007060 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,762
Current loyalty balance
Lifetime Spend
RM 3,454
Across 28 visits
Total Visits
28
Since 2024-12-16
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,762 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 81.00
App session
2026-03-23 · OPLUMO Outlet 6
Points credited
2026-03-11 · Member activity · RM 91.80
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 102.60
Points credited
2026-02-03 · OPLUMO Outlet 6
Outlet purchase
2026-01-22 · Member activity · RM 113.40