Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07057
VM0007057Silvermember7057@example.test · +601110007057 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,879
Current loyalty balance
Lifetime Spend
RM 2,350
Across 25 visits
Total Visits
25
Since 2025-04-24
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
101d
2026-06-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,879 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 3
Outlet purchase
2026-06-18 · Member activity · RM 57.75
App session
2026-06-06 · OPLUMO Outlet 3
Points credited
2026-05-25 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 3
Outlet purchase
2026-05-01 · Member activity · RM 73.15
Points credited
2026-04-19 · OPLUMO Outlet 3
Outlet purchase
2026-04-07 · Member activity · RM 80.85