Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 07055
VM0007055Silvermember7055@example.test · +601110007055 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,811
Current loyalty balance
Lifetime Spend
RM 2,264
Across 26 visits
Total Visits
26
Since 2025-07-08
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,811 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 1
Outlet purchase
2026-09-19 · Member activity · RM 52.50
App session
2026-09-07 · OPLUMO Outlet 1
Points credited
2026-08-26 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 1
Outlet purchase
2026-08-02 · Member activity · RM 66.50
Points credited
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 73.50