Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07050
VM0007050Silvermember7050@example.test · +601110007050 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,106
Current loyalty balance
Lifetime Spend
RM 2,633
Across 24 visits
Total Visits
24
Since 2025-07-12
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,106 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 13
Outlet purchase
2026-08-18 · Member activity · RM 77.25
App session
2026-08-06 · OPLUMO Outlet 13
Points credited
2026-07-25 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 13
Outlet purchase
2026-07-01 · Member activity · RM 97.85
Points credited
2026-06-19 · OPLUMO Outlet 13
Outlet purchase
2026-06-07 · Member activity · RM 108.15