Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07049
VM0007049Silvermember7049@example.test · +601110007049 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
1,368
Current loyalty balance
Lifetime Spend
RM 1,710
Across 14 visits
Total Visits
14
Since 2025-09-29
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,368 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 12
Outlet purchase
2026-05-09 · Member activity · RM 90.00
App session
2026-04-27 · OPLUMO Outlet 12
Points credited
2026-04-15 · Member activity · RM 102.00
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 12
Outlet purchase
2026-03-22 · Member activity · RM 114.00
Points credited
2026-03-10 · OPLUMO Outlet 12
Outlet purchase
2026-02-26 · Member activity · RM 126.00