Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07045
VM0007045Membermember7045@example.test · +601110007045 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
389
Current loyalty balance
Lifetime Spend
RM 487
Across 4 visits
Total Visits
4
Since 2026-07-11
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
389 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 8
Outlet purchase
2026-08-22 · Member activity · RM 77.25
App session
2026-08-10 · OPLUMO Outlet 8
Points credited
2026-07-29 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 8
Outlet purchase
2026-07-05 · Member activity · RM 97.85
Points credited
2026-06-23 · OPLUMO Outlet 8
Outlet purchase
2026-06-11 · Member activity · RM 108.15