Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07039
VM0007039Goldmember7039@example.test · +601110007039 · Preferred outlet: OPLUMO Outlet 2
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,784
Current loyalty balance
Lifetime Spend
RM 4,730
Across 45 visits
Total Visits
45
Since 2024-04-17
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
113d
2026-06-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,784 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 2
Outlet purchase
2026-06-06 · Member activity · RM 78.75
App session
2026-05-25 · OPLUMO Outlet 2
Points credited
2026-05-13 · Member activity · RM 89.25
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 2
Outlet purchase
2026-04-19 · Member activity · RM 99.75
Points credited
2026-04-07 · OPLUMO Outlet 2
Outlet purchase
2026-03-26 · Member activity · RM 110.25