Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07037
VM0007037Goldmember7037@example.test · +601110007037 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,130
Current loyalty balance
Lifetime Spend
RM 3,913
Across 29 visits
Total Visits
29
Since 2025-05-16
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 17
Outlet purchase
2026-09-20 · Member activity · RM 113.25
App session
2026-09-08 · OPLUMO Outlet 17
Points credited
2026-08-27 · Member activity · RM 128.35
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 17
Outlet purchase
2026-08-03 · Member activity · RM 143.45
Points credited
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 158.55