Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07030
VM0007030Goldmember7030@example.test · +601110007030 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
3,815
Current loyalty balance
Lifetime Spend
RM 4,769
Across 38 visits
Total Visits
38
Since 2024-06-24
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
171d
2026-04-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 96.75
App session
2026-03-28 · OPLUMO Outlet 10
Points credited
2026-03-16 · Member activity · RM 109.65
Win-back campaign delivered
2026-03-04 · OPLUMO Outlet 10
Outlet purchase
2026-02-20 · Member activity · RM 122.55
Points credited
2026-02-08 · OPLUMO Outlet 10
Outlet purchase
2026-01-27 · Member activity · RM 135.45