Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07029
VM0007029Silvermember7029@example.test · +601110007029 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,437
Current loyalty balance
Lifetime Spend
RM 1,797
Across 25 visits
Total Visits
25
Since 2025-04-12
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
113d
2026-06-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,437 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-18 · OPLUMO Outlet 9
Outlet purchase
2026-06-06 · Member activity · RM 69.00
App session
2026-05-25 · OPLUMO Outlet 9
Points credited
2026-05-13 · Member activity · RM 78.20
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 9
Outlet purchase
2026-04-19 · Member activity · RM 87.40
Points credited
2026-04-07 · OPLUMO Outlet 9
Outlet purchase
2026-03-26 · Member activity · RM 96.60