Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07013
VM0007013Membermember7013@example.test · +601110007013 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
629
Current loyalty balance
Lifetime Spend
RM 787
Across 21 visits
Total Visits
21
Since 2025-07-10
Average Order Value
RM 40
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
629 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 10
Outlet purchase
2026-06-23 · Member activity · RM 30.00
App session
2026-06-11 · OPLUMO Outlet 10
Points credited
2026-05-30 · Member activity · RM 34.00
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 10
Outlet purchase
2026-05-06 · Member activity · RM 38.00
Points credited
2026-04-24 · OPLUMO Outlet 10
Outlet purchase
2026-04-12 · Member activity · RM 42.00