Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07012
VM0007012Membermember7012@example.test · +601110007012 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
180
Current loyalty balance
Lifetime Spend
RM 225
Across 3 visits
Total Visits
3
Since 2026-08-22
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
180 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 9
Outlet purchase
2026-09-15 · Member activity · RM 62.25
App session
2026-09-03 · OPLUMO Outlet 9
Points credited
2026-08-22 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 9
Outlet purchase
2026-07-29 · Member activity · RM 78.85
Points credited
2026-07-17 · OPLUMO Outlet 9
Outlet purchase
2026-07-05 · Member activity · RM 87.15