Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07009
VM0007009Silvermember7009@example.test · +601110007009 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
1,426
Current loyalty balance
Lifetime Spend
RM 1,783
Across 15 visits
Total Visits
15
Since 2025-10-21
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,426 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 6
Outlet purchase
2026-06-18 · Member activity · RM 112.50
App session
2026-06-06 · OPLUMO Outlet 6
Points credited
2026-05-25 · Member activity · RM 127.50
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 6
Outlet purchase
2026-05-01 · Member activity · RM 142.50
Points credited
2026-04-19 · OPLUMO Outlet 6
Outlet purchase
2026-04-07 · Member activity · RM 157.50