Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07006
VM0007006Membermember7006@example.test · +601110007006 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
877
Current loyalty balance
Lifetime Spend
RM 1,096
Across 36 visits
Total Visits
36
Since 2024-07-22
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
877 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 3
Outlet purchase
2026-04-01 · Member activity · RM 28.50
App session
2026-03-20 · OPLUMO Outlet 3
Points credited
2026-03-08 · Member activity · RM 32.30
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 3
Outlet purchase
2026-02-12 · Member activity · RM 36.10
Points credited
2026-01-31 · OPLUMO Outlet 3
Outlet purchase
2026-01-19 · Member activity · RM 39.90