Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07003
VM0007003Silvermember7003@example.test · +601110007003 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted In
Points Balance
1,304
Current loyalty balance
Lifetime Spend
RM 1,630
Across 32 visits
Total Visits
32
Since 2025-03-07
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,304 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 17
Outlet purchase
2026-09-04 · Member activity · RM 43.50
App session
2026-08-23 · OPLUMO Outlet 17
Points credited
2026-08-11 · Member activity · RM 49.30
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 17
Outlet purchase
2026-07-18 · Member activity · RM 55.10
Points credited
2026-07-06 · OPLUMO Outlet 17
Outlet purchase
2026-06-24 · Member activity · RM 60.90