Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07000
VM0007000Membermember7000@example.test · +601110007000 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
412
Current loyalty balance
Lifetime Spend
RM 515
Across 12 visits
Total Visits
12
Since 2025-12-23
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
412 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 14
Outlet purchase
2026-06-27 · Member activity · RM 41.25
App session
2026-06-15 · OPLUMO Outlet 14
Points credited
2026-06-03 · Member activity · RM 46.75
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 14
Outlet purchase
2026-05-10 · Member activity · RM 52.25
Points credited
2026-04-28 · OPLUMO Outlet 14
Outlet purchase
2026-04-16 · Member activity · RM 57.75