Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00070
VM0000070Goldmember70@example.test · +601110000070 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
3,676
Current loyalty balance
Lifetime Spend
RM 4,596
Across 45 visits
Total Visits
45
Since 2024-05-02
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
98d
2026-07-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,676 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 3
Outlet purchase
2026-06-21 · Member activity · RM 96.00
App session
2026-06-09 · OPLUMO Outlet 3
Points credited
2026-05-28 · Member activity · RM 108.80
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 3
Outlet purchase
2026-05-04 · Member activity · RM 121.60
Points credited
2026-04-22 · OPLUMO Outlet 3
Outlet purchase
2026-04-10 · Member activity · RM 134.40