Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 06998
VM0006998Membermember6998@example.test · +601110006998 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
560
Current loyalty balance
Lifetime Spend
RM 701
Across 8 visits
Total Visits
8
Since 2026-05-21
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
560 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 12
Outlet purchase
2026-09-12 · Member activity · RM 57.00
App session
2026-08-31 · OPLUMO Outlet 12
Points credited
2026-08-19 · Member activity · RM 64.60
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 12
Outlet purchase
2026-07-26 · Member activity · RM 72.20
Points credited
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 79.80