Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06993
VM0006993Membermember6993@example.test · +601110006993 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
130
Current loyalty balance
Lifetime Spend
RM 163
Across 1 visits
Total Visits
1
Since 2026-08-16
Average Order Value
RM 180
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 7
Outlet purchase
2026-08-22 · Member activity · RM 135.00
App session
2026-08-10 · OPLUMO Outlet 7
Points credited
2026-07-29 · Member activity · RM 153.00
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 171.00
Points credited
2026-06-23 · OPLUMO Outlet 7
Outlet purchase
2026-06-11 · Member activity · RM 189.00