Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06989
VM0006989Membermember6989@example.test · +601110006989 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
390
Current loyalty balance
Lifetime Spend
RM 488
Across 9 visits
Total Visits
9
Since 2026-05-08
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
390 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 3
Outlet purchase
2026-09-17 · Member activity · RM 48.00
App session
2026-09-05 · OPLUMO Outlet 3
Points credited
2026-08-24 · Member activity · RM 54.40
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 3
Outlet purchase
2026-07-31 · Member activity · RM 60.80
Points credited
2026-07-19 · OPLUMO Outlet 3
Outlet purchase
2026-07-07 · Member activity · RM 67.20