Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06981
VM0006981Goldmember6981@example.test · +601110006981 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
3,206
Current loyalty balance
Lifetime Spend
RM 4,008
Across 27 visits
Total Visits
27
Since 2025-05-22
Average Order Value
RM 135
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,206 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 12
Outlet purchase
2026-08-21 · Member activity · RM 101.25
App session
2026-08-09 · OPLUMO Outlet 12
Points credited
2026-07-28 · Member activity · RM 114.75
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 12
Outlet purchase
2026-07-04 · Member activity · RM 128.25
Points credited
2026-06-22 · OPLUMO Outlet 12
Outlet purchase
2026-06-10 · Member activity · RM 141.75