Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06979
VM0006979Goldmember6979@example.test · +601110006979 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
2,690
Current loyalty balance
Lifetime Spend
RM 3,363
Across 36 visits
Total Visits
36
Since 2025-01-08
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,690 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 10
Outlet purchase
2026-09-18 · Member activity · RM 60.00
App session
2026-09-06 · OPLUMO Outlet 10
Points credited
2026-08-25 · Member activity · RM 68.00
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 10
Outlet purchase
2026-08-01 · Member activity · RM 76.00
Points credited
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 84.00