Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06978
VM0006978Silvermember6978@example.test · +601110006978 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,192
Current loyalty balance
Lifetime Spend
RM 1,491
Across 31 visits
Total Visits
31
Since 2025-03-14
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,192 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 9
Outlet purchase
2026-08-24 · Member activity · RM 41.25
App session
2026-08-12 · OPLUMO Outlet 9
Points credited
2026-07-31 · Member activity · RM 46.75
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 9
Outlet purchase
2026-07-07 · Member activity · RM 52.25
Points credited
2026-06-25 · OPLUMO Outlet 9
Outlet purchase
2026-06-13 · Member activity · RM 57.75