Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06972
VM0006972Goldmember6972@example.test · +601110006972 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,746
Current loyalty balance
Lifetime Spend
RM 5,933
Across 44 visits
Total Visits
44
Since 2024-05-04
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,746 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 3
Outlet purchase
2026-06-05 · Member activity · RM 93.00
App session
2026-05-24 · OPLUMO Outlet 3
Points credited
2026-05-12 · Member activity · RM 105.40
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 117.80
Points credited
2026-04-06 · OPLUMO Outlet 3
Outlet purchase
2026-03-25 · Member activity · RM 130.20