Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06966
VM0006966Goldmember6966@example.test · +601110006966 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
3,442
Current loyalty balance
Lifetime Spend
RM 4,304
Across 32 visits
Total Visits
32
Since 2024-10-14
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
167d
2026-04-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,442 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-25 · OPLUMO Outlet 14
Outlet purchase
2026-04-13 · Member activity · RM 100.50
App session
2026-04-01 · OPLUMO Outlet 14
Points credited
2026-03-20 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-08 · OPLUMO Outlet 14
Outlet purchase
2026-02-24 · Member activity · RM 127.30
Points credited
2026-02-12 · OPLUMO Outlet 14
Outlet purchase
2026-01-31 · Member activity · RM 140.70