Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 06956
VM0006956Goldmember6956@example.test · +601110006956 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
2,667
Current loyalty balance
Lifetime Spend
RM 3,335
Across 30 visits
Total Visits
30
Since 2025-04-01
Average Order Value
RM 102
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,667 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 4
Outlet purchase
2026-08-24 · Member activity · RM 76.50
App session
2026-08-12 · OPLUMO Outlet 4
Points credited
2026-07-31 · Member activity · RM 86.70
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 96.90
Points credited
2026-06-25 · OPLUMO Outlet 4
Outlet purchase
2026-06-13 · Member activity · RM 107.10