Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 06949
VM0006949Membermember6949@example.test · +601110006949 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
229
Current loyalty balance
Lifetime Spend
RM 286
Across 10 visits
Total Visits
10
Since 2026-01-22
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
98d
2026-07-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
229 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-03 · OPLUMO Outlet 14
Outlet purchase
2026-06-21 · Member activity · RM 23.25
App session
2026-06-09 · OPLUMO Outlet 14
Points credited
2026-05-28 · Member activity · RM 26.35
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 14
Outlet purchase
2026-05-04 · Member activity · RM 29.45
Points credited
2026-04-22 · OPLUMO Outlet 14
Outlet purchase
2026-04-10 · Member activity · RM 32.55