Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 06948
VM0006948Silvermember6948@example.test · +601110006948 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,259
Current loyalty balance
Lifetime Spend
RM 1,575
Across 13 visits
Total Visits
13
Since 2025-11-20
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,259 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 13
Outlet purchase
2026-06-12 · Member activity · RM 120.00
App session
2026-05-31 · OPLUMO Outlet 13
Points credited
2026-05-19 · Member activity · RM 136.00
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 13
Outlet purchase
2026-04-25 · Member activity · RM 152.00
Points credited
2026-04-13 · OPLUMO Outlet 13
Outlet purchase
2026-04-01 · Member activity · RM 168.00