Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 06943
VM0006943Membermember6943@example.test · +601110006943 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
595
Current loyalty balance
Lifetime Spend
RM 744
Across 26 visits
Total Visits
26
Since 2025-06-11
Average Order Value
RM 25
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
595 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 8
Outlet purchase
2026-08-23 · Member activity · RM 18.75
App session
2026-08-11 · OPLUMO Outlet 8
Points credited
2026-07-30 · Member activity · RM 21.25
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 8
Outlet purchase
2026-07-06 · Member activity · RM 23.75
Points credited
2026-06-24 · OPLUMO Outlet 8
Outlet purchase
2026-06-12 · Member activity · RM 26.25