Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 06934
VM0006934Membermember6934@example.test · +601110006934 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted Out
Points Balance
697
Current loyalty balance
Lifetime Spend
RM 872
Across 5 visits
Total Visits
5
Since 2026-05-01
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
89d
2026-07-12
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
697 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 120.75
App session
2026-06-18 · OPLUMO Outlet 16
Points credited
2026-06-06 · Member activity · RM 136.85
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 16
Outlet purchase
2026-05-13 · Member activity · RM 152.95
Points credited
2026-05-01 · OPLUMO Outlet 16
Outlet purchase
2026-04-19 · Member activity · RM 169.05