Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06933
VM0006933Membermember6933@example.test · +601110006933 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
892
Current loyalty balance
Lifetime Spend
RM 1,116
Across 38 visits
Total Visits
38
Since 2024-08-07
Average Order Value
RM 28
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
127d
2026-06-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
892 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-04 · OPLUMO Outlet 15
Outlet purchase
2026-05-23 · Member activity · RM 21.00
App session
2026-05-11 · OPLUMO Outlet 15
Points credited
2026-04-29 · Member activity · RM 23.80
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 15
Outlet purchase
2026-04-05 · Member activity · RM 26.60
Points credited
2026-03-24 · OPLUMO Outlet 15
Outlet purchase
2026-03-12 · Member activity · RM 29.40