Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06928
VM0006928Membermember6928@example.test · +601110006928 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
615
Current loyalty balance
Lifetime Spend
RM 770
Across 14 visits
Total Visits
14
Since 2025-11-16
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
93d
2026-07-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
615 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 10
Outlet purchase
2026-06-26 · Member activity · RM 46.50
App session
2026-06-14 · OPLUMO Outlet 10
Points credited
2026-06-02 · Member activity · RM 52.70
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 10
Outlet purchase
2026-05-09 · Member activity · RM 58.90
Points credited
2026-04-27 · OPLUMO Outlet 10
Outlet purchase
2026-04-15 · Member activity · RM 65.10