Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 06921
VM0006921Goldmember6921@example.test · +601110006921 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,563
Current loyalty balance
Lifetime Spend
RM 3,205
Across 43 visits
Total Visits
43
Since 2024-09-13
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,563 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 3
Outlet purchase
2026-09-27 · Member activity · RM 54.00
App session
2026-09-15 · OPLUMO Outlet 3
Points credited
2026-09-03 · Member activity · RM 61.20
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 3
Outlet purchase
2026-08-10 · Member activity · RM 68.40
Points credited
2026-07-29 · OPLUMO Outlet 3
Outlet purchase
2026-07-17 · Member activity · RM 75.60