Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00692
VM0000692Goldmember692@example.test · +601110000692 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,164
Current loyalty balance
Lifetime Spend
RM 5,205
Across 38 visits
Total Visits
38
Since 2024-08-02
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,164 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 13
Outlet purchase
2026-05-18 · Member activity · RM 105.75
App session
2026-05-06 · OPLUMO Outlet 13
Points credited
2026-04-24 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 13
Outlet purchase
2026-03-31 · Member activity · RM 133.95
Points credited
2026-03-19 · OPLUMO Outlet 13
Outlet purchase
2026-03-07 · Member activity · RM 148.05