Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 06918
VM0006918Goldmember6918@example.test · +601110006918 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
2,584
Current loyalty balance
Lifetime Spend
RM 3,231
Across 29 visits
Total Visits
29
Since 2025-03-18
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
66d
2026-08-04
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
2,584 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 17
Outlet purchase
2026-07-23 · Member activity · RM 70.50
App session
2026-07-11 · OPLUMO Outlet 17
Points credited
2026-06-29 · Member activity · RM 79.90
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 17
Outlet purchase
2026-06-05 · Member activity · RM 89.30
Points credited
2026-05-24 · OPLUMO Outlet 17
Outlet purchase
2026-05-12 · Member activity · RM 98.70