Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 06905
VM0006905Membermember6905@example.test · +601110006905 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
793
Current loyalty balance
Lifetime Spend
RM 992
Across 19 visits
Total Visits
19
Since 2025-10-07
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
793 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 4
Outlet purchase
2026-08-15 · Member activity · RM 40.50
App session
2026-08-03 · OPLUMO Outlet 4
Points credited
2026-07-22 · Member activity · RM 45.90
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 4
Outlet purchase
2026-06-28 · Member activity · RM 51.30
Points credited
2026-06-16 · OPLUMO Outlet 4
Outlet purchase
2026-06-04 · Member activity · RM 56.70