Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 06904
VM0006904Silvermember6904@example.test · +601110006904 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
1,007
Current loyalty balance
Lifetime Spend
RM 1,259
Across 6 visits
Total Visits
6
Since 2026-02-08
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
153d
2026-05-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,007 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 3
Outlet purchase
2026-04-27 · Member activity · RM 130.50
App session
2026-04-15 · OPLUMO Outlet 3
Points credited
2026-04-03 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 3
Outlet purchase
2026-03-10 · Member activity · RM 165.30
Points credited
2026-02-26 · OPLUMO Outlet 3
Outlet purchase
2026-02-14 · Member activity · RM 182.70